Date of last revision: May 2025
Aligned Leisure Pty Ltd (ABN 58 608 613 350) (we, our, us, Aligned Leisure) partners with local government authorities and schools (Partners) to manage key aquatic, sports, leisure and theatre facility assets and delivers broad-based community programs (Services).
We understand the importance of being open and transparent with you in the way in which we collect, store, use and share your personal information. We take protecting your privacy rights very seriously and we strongly encourage you to read this notice so that you understand and are comfortable with how we handle your personal information.
This Privacy Collection Notice applies if you are:
and you engage with any of our facilities (in person, via phone or online) to:
Any reference to you or your is a reference to a Member or Prospective Member (as relevant).
This Privacy Collection Notice also explains how we use personal information about your emergency contact.
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Personal information |
How do we collect this information? |
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Personal and contact details This may include your:
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If you are a Member, or Prospective Member (this includes creating a guest account), we will collect your personal information that you provide us in completing the membership or guest account form (as appropriate). This includes your full name and contact details, gender and other personal details you provide us (such as bank account or debit / credit card details). We collect this either online via our facility’s page or in-person. We also collect contact information such as name and phone number of emergency contacts when you sign up as a Member or Prospective Members. You should speak with your emergency contact and confirm they are comfortable being listed as your emergency contact before providing their information to us. |
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Information about your health and fitness This may include your:
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When you sign up for a membership or guest account, we will collect the information you input regarding your health and fitness (such as any medical conditions). Health and fitness information we collect when you request a service using fitness equipment We may also collect your health and fitness information (including sensitive information such as your body composition analysis) from some third-party equipment providers when you use certain machines at our facilities and request this service. Health and fitness information we do not collect when you use other fitness equipment If you use a third-party machine or piece of equipment that collects information such as your performance metrics (eg heart rate, calories burnt) or user preferences (eg goals) or you input your personal information into such a machine, Aligned Leisure does not collect this information. |
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Online and digital services information This may include information collected from you electronically, which includes information such as your IP address and details about your device. |
When you register online (either for a membership or guest account) we may collect information from you electronically (through online technologies). In some cases this may be personal information and other times we cannot identify you. |
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Photographs or video recordings We may collect camera surveillance information which includes photographs or video recordings of you. We may take photographs or video recordings of you during pre-planned activities. |
When you use our facilities, we collect this information via camera surveillance (eg CCTV) for safety purposes. When you use our aquatic facilities, we may also use lifeguard surveillance technology to collect this information for lifeguarding. We may use photographs or video recordings of you taken during activities for our promotional purposes (eg to advertise a service or the facility). Where practicable, we will seek your consent to taking the photo or video recording. |
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Location information We may collect location information and timing about you each time you use your membership pass/fob when you enter, exit and move within our facilities. |
We collect this information as part of our attendance data and also for safety and operational purposes. |
We will collect and use personal information for the purpose of:
We may also use your personal information to aggregate this information and conduct data analytics activities (to help us understand trends in behaviour and improve our services).
We may use and disclose your personal information for marketing purposes, and you consent to us (or our third party providers acting on our behalf) communicating with you via email, SMS or social media, to promote the facilities and special offers and promotions or other services (including to let you know about other services or promotions you may be interested in).
You are always in control of the direct marketing communications which you receive and can opt-out at any time. Generally, you can opt-out by following the relevant opt-out or unsubscribe instructions in the relevant communication (such as email or SMS message).
You can also contact us using the detail set out below to tell us you would like to stop receiving direct marketing communications from us.
Importantly, regardless of whether you opt out from receiving any or all direct marketing communications, we will still communicate with you if we are required by law to provide you with information, or in relation to the services we are providing you with (for example, sending you an invoice in relation to a transaction).
We may share your personal information with:
Please refer to our Privacy Policy for a list of countries outside of Australia where your personal information may be shared.
If you do not provide your personal information, we may not be able to process your membership or guest account request, or provide you with the services.
Please see our comprehensive Privacy Policy for:
You can contact us using the details below:
Aligned Leisure – Bass Coast Leisure
